DoneRight Medford Concrete logo

Privacy Policy

Last Updated: December 21, 2025

Our Commitment to Your Privacy

At DoneRight Medford Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

We collect information that you provide directly to us when you:

  • Request a quote or estimate through our website or phone
  • Schedule a consultation or service appointment
  • Contact us with questions or feedback
  • Sign a contract for our services

The information we collect may include:

  • Your name, address, phone number, and email address
  • Property details and project specifications
  • Payment information when you hire us for services
  • Communication preferences

How We Use Your Information

We use your information to:

  • Provide quotes and estimates for concrete services
  • Schedule and complete your concrete projects
  • Communicate with you about your project status
  • Process payments and maintain business records
  • Send you appointment reminders and project updates
  • Improve our services and customer experience
  • Comply with legal obligations and maintain business records

Information Sharing

We do not sell your personal information. We may share your information only in these limited situations:

  • With subcontractors or suppliers working on your project
  • With payment processors to handle transactions
  • When required by law or to protect our legal rights
  • With your permission for specific purposes

Website Analytics and Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. This helps us make our website better for you.

We may use analytics services to understand website traffic and user behavior. These services may collect information about your visit, but this data is aggregated and does not personally identify you.

You can control cookies through your browser settings.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes secure storage of physical documents and protection of digital information.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

How Long We Keep Your Information

We keep your information for as long as necessary to provide services and comply with legal requirements. This typically includes:

  • Project records and contracts for at least 7 years
  • Communication records during and after your project
  • Financial records as required by law

Your Rights and Choices

You have the right to:

  • Request a copy of the personal information we have about you
  • Ask us to correct inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • Ask questions about how we handle your data

To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any information.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: